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We have selected PATCHS as our online consultation service to improve the experience for our patients.

By registering you will have easy access to a range of services from your computer or smartphone, including:

• reporting symptoms to your GP
• Fit/sick note requests (Admin request)
• Repeat Medications and prescriptions (Medication request)

To request repeat prescriptions, you should continue to follow the current process we have in place.

You can register to use PATCHS click here. All you will need to do is provide an email address and set up a password.

How does PATCHS work?

PATCHS is an online consultation service that allows you to access GP services quickly and easily. This service is separate to GP records online / NHS APP, you do not need a linkage key to use this service.

 

Do not use Admin / Other or Medications request option to submit a clinical / medical request for a GP appointment as those inboxes are for non clinical requests only and are not monitored by the GP.

 

 How do I get started with PATCHS?

Answer 4 simple questions and PATCHS will get you the help you need.

PATCHS is a way to access your GP practice online but like all appointments there are a limited number per day. 

Step 1 - You can register for PATCHS here. You’ll be asked to enter your email address and set a password, and a few other details. Click here for how to guide

Step 2 - Once you have registered, you can access PATCHS by going to the PATCHS website or opening the NHS app on your smartphone. Login by entering your registered email address & password.

Step 3 - Choose the appropriate option and answer a few simple questions to help your GP understand the problem.

Step 4 - Your answers are sent to your GP who responds as quickly as possible. Initial responses may be via online message or phone, with face to face or video consultation appointments scheduled if necessary.

* Once these appointments are filled PATCHS will be closed until the next day. To find out more please click here. *

  PATCHS replaces the Online Consult system we previously used. It’s now the quickest way to contact us. 

• Contacting your practice via the NHS App
• Prescription requests
• Booking an appointment with your GP Practice
• Editing your responses to your GP
• Viewing and responding to messages from your GP Practice
• Contacting your GP for Yourself
• Contacting your GP for Someone Else
• Do not use PATCHS for medical emergencies
• Conducting a Video Consultation
• Frequently Asked Questions (FAQS)

The quickest and most direct way to get your repeat prescription request to the Doctor is by our online services.

If you haven't already applied for online access you can do so by attending the surgery to complete an application form and providing 2 forms of identification (one photo and one with proof of address). Online medication ordering goes direct to the doctor.

We now, as a result of patient feedback, also take requests via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are unable to use any of the above methods you can still make your request by post or by attending the surgery.